Mike Klein is the principal of Changing The Terms and author of "From Lincoln to LinkedIn: the 55 Minute Guide to Social Communication." Mike has always been outspoken about some of the takes on employee engagement and wrote a thought-provoking post on LinkedIn. In the post, he outlines six forms of engagement.
In this episode of ICology, Mike reviews these six forms of engagement, a few of which communicators might have viewed as disengagement in the past. In addition, we talk about the role internal communications plays in the employee engagement debate.